PRIVACY & SECURITY We have created this privacy statement in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with this web site.
We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website. We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.
What Information do we collect?
When you visit this web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.
Personal Information You Choose to Provide: Registration Information When you register for any of our products, services or newsletters you will provide us information about yourself. Credit Card Information: If you choose to avail of our services, you may need to give personal information and authorization to obtain information from various credit services.
For example, you may need to provide the following information:
Credit card number
Name on credit card
Credit card billing address
Business and home phone number
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the newsletter.
ORDERING You will receive an order confirmation via e-mail you provided, once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
PAYMENT, PRICING & PROMOTIONS Circleandsquaresf.com accepts Visa, Master Card and American Express. We also recommend the use of Paypal Checkout.
VIEWING ORDERS Please check the Account Registration for setting up an account. How can I track my order? Features and Benefits of Registering:
1: Fast and easy check out
2: Easy access to your order history and status Updating Account Information
Why do I need to register?
You only need to register on our site if you are making a purchase. By registering, you are initiating an account that only you may access. You may access your account by using your email address and a password that you have created. Only you will have access to this information. If you are signed up on our email list, this does not mean you are registered.
How do I register?
Click on “My Account” and you will be provided with a direct link that will walk you through the process. If you have never purchased from us before, you must register with us to place an order to get the most benefits and convenience. If you already have items in your cart and are ready to complete your order, simply click on “checkout”, and this will automatically direct you to our Registration page. You may also choose Order as “Guest” if you would prefer.
What if I forget my password?
If you ever forget your password, click on the “My Account” page. By providing your email address, via a secure, encrypted connection, an automated password reset by circleandsquaresf.com will be sent to you via e-mail with a new password that you may later change by visiting “My Account” once you log-in successfully. Passwords are case sensitive and must include a number or punctuation character. Updating Account Information.
How do I make changes to my account profile?
Log into your account, and click on “Account Information” located at the top of your account page. Make the necessary changes to your account, (i.e. email address, password, billing address, etc.) Scroll to the bottom of the page, and click on “Submit” The changes you have made will now be saved to your profile.
TRACKING When your order is shipped, you will receive an email update including your tracking number and expected delivery date.
PLEASE NOTE: Please make sure that all shipping information is correct. In the event that you need to make an address correction please contact us immediately by email. Please make sure you have made arrangements for the delivery of your order. Circle and Square cannot be held responsible for orders that are deemed non-deliverable. If circumstances prevent you from receiving UPS or Fed Ex deliveries, please contact us for other shipment alternatives.
OUR PRIVACY STATEMENT Your privacy is very important to us here at Circle and Square. When you purchase from our online store, we collect some very important information such as your name, billing and shipping addresses, phone number, e-mail address, and credit card information. This information is provided to us so we can process and ship your order. We promise to never sell nor share your information with outside companies or third parties.
ONLINE SECURITY Your credit card is completely safe with us. Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety, with an encryption key length of 256bit encryption. *Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.
MISCELLANEOUS INFORMATION SALES TAX Since Circle and Square is located in San Francisco, California there will be a sales tax charge to those orders that are being shipped within California. The sales tax will also apply to those orders that will be “In-store Pickups”. As of November 15, 2011 the sales tax rate is 8.50%. PLEASE NOTE: This will be a separate charge on top of shipping costs. CREDIT CARDS Circle and Square accepts the following credit cards: Visa, Mastercard, American Express and Discover.